Cloudi-Fi - Status

Monitoring
April 01, 2025 at 8:09 AM
Monitoring
April 01, 2025 at 8:09 AM
Current Status
Registrations are now being processed within expected timeframes, significantly reducing latency.
We continue to monitor to ensure stability.
Timeline
April 1, 2025 – 10:05 AM EST
Investigating
April 01, 2025 at 7:59 AM
Investigating
April 01, 2025 at 7:59 AM
Incident Summary
Users are experiencing latency issues during the registration process.
Impact
The service remains fully functional, but we are actively monitoring the issue.
Timeline
- April 1, 2025 – 9:450 AM EST – Issue Identified
Next Steps
- Continuing investigation into the root cause
- Increasing processing capacity

Monitoring
March 31, 2025 at 3:53 PM
Monitoring
March 31, 2025 at 3:53 PM
Incident Summary
Users are reporting Radius latency issues.
Impact
We are currently monitoring this issue closely but so far the service is fully functional.
Time
31/3/25 - 8:30AM EST - Issue Identified
Proposed Resolution
Upcoming Release on 8/4/25 will include the migration of a Database server to a more optimized server as well as on 10/4/25 Multithread Radius will be implemented which will deal directly with service scaling.

Scheduled Maintenance: Database Resource Allocation

Scheduled for April 08, 2025 at 7:00 PM – 9:00 PM about 2 hours

Planned
April 08, 2025 at 7:00 PM
Planned
April 08, 2025 at 7:00 PM
Description
Cloudi-Fi will be performing a maintenance on our Database service. This maintenance is scheduled at 9:00 PM (CEST) on April 8, 2025 , and will take up to 2 hours to complete.

Impact
No service interruption is expected during this maintenance window.

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