Cloudi-Fi - Status Page

Change Description

We are implementing an update to the routing of captive portal redirection traffic originating from Hong Kong. Historically, this traffic did not transit through our China node. Following this change, all captive portal redirection traffic from Hong Kong will now be routed through our China infrastructure and directed to the Cloudi-Fi captive portal at login-cn.cloudi-fi.net.

Impact

• No expected service disruption during the change.

• Improved routing consistency for users connecting from Hong Kong.

• All affected users will be redirected to the China-based captive portal endpoint (login-cn.cloudi-fi.net) and not anymore to (login.cloudi-fi.net) .

Change Date

This change will be deployed today (March 19th) at 2pm CET

We will be performing a planned maintenance operation on Wednesday from 9:00 PM to 11:00 PM.

What's happening?

A pre-release deployment adjustment as part of our ongoing DevOps improvements.

Impact:

No service interruption is expected during this time.

We are working to ensure a smooth and seamless update.

If you have any questions, please contact our support team.

The planned deployment is scheduled for Thursday, April 2nd, 2026, from 10 a.m. to 2 p.m. CET. No service interruption is expected.

This release introduces several updates and improvements:

Features and enhancements

• Device search module 

  • New module to locate any device on the network using filters: Device Name, IP Address, Hostname, Device Brand, DHCP Lease Status, Locked IP, MAC Address.

• MAC-Based authentication - Huawei NCE iMaster 

  • Cloudi-Fi now supports MAC-based authentication with Huawei NCE iMaster. See dedicated KB article.

• VPN IPSec logs for DHCP tunnels

  • Administrators can view and search IPSec tunnel negotiation logs directly from the admin interface, in a human-readable format. 

• User accounts page - Beta 

  • Centralized view of all registered users, with:

    • Consolidated user list with account info and status

    • Advanced search and filtering by multiple criteria

    • Reset password directly from a user's account

    • Change profile for any user

    To enable: Profile icon → My Account → Interface version → Beta → Save changes.

• Subscription messaging 

  • Revised alerts now distinguish between a limit being reached vs. genuinely exceeded, replacing the ambiguous "You exceed your subscription" message.

• Security monitoring enhancements 

  • Improved detection and tracking of suspicious activity patterns across the platform.

• NAC provider – Entra ID group filtering 

  • Administrators can now filter and restrict groups imported from Microsoft Entra ID, simplifying group management.

Bug fixes

• NAC providers were not displaying correctly due to a missing display name field. This has been corrected, and all NAC providers now appear as expected in the interface.

• When a search or filter operation returns no results, a clear and descriptive message is now shown to inform the administrator that no matching records were found, eliminating any ambiguity.

For more details about the release, please visit our Release Information Page.