Cloudi-Fi - DHCP Service Degradation Due to Routing Issue – Incident details

All systems operational

DHCP Service Degradation Due to Routing Issue

Resolved
Degraded performance
Started 27 days agoLasted 1 day

Affected

DHCP

Degraded performance from 6:19 AM to 1:08 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and the service is back to normal.

  • Identified
    Identified

    Incident Summary

    An incident occurred on some DHCP nodes. Although tunnels remained up, traffic was not reaching the DHCP server due to an internal routing issue, causing a disruption in service. The issue has been partially mitigated — the primary node is now functioning as expected, but the backup node continues to experience routing problems.

    Impact

    Only limited amount of users were affected. The problem has been partially addressed. The service is now working as expected on one node, the backup is still having an issue.