Cloudi-Fi - Cloudi-Fi Service Degradation in APAC – Incident details

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Cloudi-Fi Service Degradation in APAC

ResolvedMajor outage7 hours 2 minutes

Affected

Captive Portals

Major outage from 12:05 AM to 7:08 AM

Admin Interface

Degraded performance from 12:05 AM to 7:08 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Incident Summary

    We are facing an issue with the access to our captive portal in (APAC, Australia) region (login-cn.cloudi-fi.net)

    Impact

    Visitors from (APAC, Australia) region are getting an error page in the captive portal

    "Sorry, an error occured, Please contact Cloudi-Fi support team"