Cloudi-Fi - DHCP tunnels - IP addresses not being assigned to devices. – Incident details

All systems operational

DHCP tunnels - IP addresses not being assigned to devices.

Monitoring
Major outage
Started about 18 hours ago

Affected

DHCP

Major outage from 10:30 AM to 11:14 AM, Operational from 11:14 AM to 11:50 AM, Major outage from 11:50 AM to 12:00 AM, Operational from 1:03 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    This incident has been resolved. Affected nodes have been restored and DHCP requests are being replied by Cloudi-Fi. Service is fully operational now. We continue monitor the situation.
  • Identified
    Identified

    The issue has been isolated. We are continuing to work on a fix for this incident.

  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.